Shipping policy
Thank you for shopping with Lord Customs.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location.
Estimated delivery times:
Australia: 3–7 business days
United States: 7–14 business days
International: 10–20 business days
Delivery delays can occasionally occur due to external factors.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Shipping Locations
We currently ship worldwide. Some remote areas may experience longer delivery times.
Customs, Duties & Taxes
Lord Customs is not responsible for any customs fees, duties, or taxes applied to your order. These charges are the responsibility of the customer.
Incorrect Address Disclaimer
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Items
If your order arrives damaged or is lost in transit, please contact us at [your email] within 5 days of delivery and we will assist you.
Contact Us
For any questions regarding your order, please contact us at:
contact@lordcustoms.com